0

Discussion topic: Help with Sky go please

Reply
Avatar for Stephh_
Level 0 icon
What's this?
This message was authored by: Stephh_

Message posted on ‎02 Aug 2025 02:54 PM

Help with Sky go please

I have downloaded Sky go to my mobile and chrome book.

Every time I go to use it I get the message

Your device needs to be authorised

How do I watch anything, I'm in hospital and going mad lol

Report post
Post 1 of 3
269 Views
0 Likes
Reply
Reply

All Replies

Avatar for SKY1992bf
Level 16 icon
What's this?
Superuser
This message was authored by: SKY1992bf

Message posted on ‎02 Aug 2025 03:26 PM

Re: Help with Sky go please

Posted by a Superuser, not a Sky employee. Find out more

@Stephh_  Are you signed in using your primary sky id ?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
Report post
Post 2 of 3
258 Views
0 Likes
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎02 Aug 2025 04:18 PM

Re: Help with Sky go please

Posted by a Superuser, not a Sky employee. Find out more

@Stephh_ 

If you are using a VPN it will need disabling before you can use Sky Go.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 3 of 3
231 Views
0 Likes
Reply
Reply