External display blocked

[Rodney1980]

When I try to watch sky on my tablet through the sky.go app an error message appears.

External display output is blocked

[MightyQuinn]

Hi @Rodney1980   Looking at the error message, you are not trying to cast the screen are you?

[Annie+UK]

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@Rodney1980 wrote:

When I try to watch sky on my tablet through the sky.go app an error message appears.

External display output is blocked

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What device?

[Rodney1980]

No....it has always worked, but when I tried to watch live TV or recordings it comes up with the same error 

[Rodney1980]

I have no idea how to do what you asked 

[Annie+UK]

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@Rodney1980 wrote:

I have no idea how to do what you asked 

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You said you're using a Tablet, what is the make/model of the tablet as there is more than one being sold!!!!

[Rodney1980]

I'm using a samsung galaxy tab s9 ultra

[Rodney1980 · Accepted solution]

I had an error message on sky.go

External display output is blocked..

Remedy..

Disable Samsung DeX..

Bingo..all sorted.

[malcp1]

Switched off Dex, problem solved, thanks!