7

Discussion topic: External display blocked

Reply
This message was authored by Rodney1980 This message was authored by: Rodney1980

External display blocked

When I try to watch sky on my tablet through the sky.go app an error message appears.

External display output is blocked


Best Answers
Rodney1980
Topic Author
This message was authored by Rodney1980 This message was authored by: Rodney1980 Answer

Sky.go

I had an error message on sky.go

External display output is blocked..

Remedy..

Disable Samsung DeX..

Bingo..all sorted.

View this Answer within the discussion

Reply

All Replies

This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: External display blocked

Posted by a Superuser, not a Sky employee. Find out more

Hi @Rodney1980   Looking at the error message, you are not trying to cast the screen are you?

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: External display blocked

Posted by a Superuser, not a Sky employee. Find out more

@Rodney1980 wrote:

When I try to watch sky on my tablet through the sky.go app an error message appears.

External display output is blocked


What device?

Annie  ( Please Note: I am Neurodivergent )
Rodney1980
Topic Author
This message was authored by Rodney1980 This message was authored by: Rodney1980

Re: External display blocked

No....it has always worked, but when I tried to watch live TV or recordings it comes up with the same error 

Rodney1980
Topic Author
This message was authored by Rodney1980 This message was authored by: Rodney1980

Re: External display blocked

I have no idea how to do what you asked 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: External display blocked

Posted by a Superuser, not a Sky employee. Find out more

@Rodney1980 wrote:

I have no idea how to do what you asked 


You said you're using a Tablet, what is the make/model of the tablet as there is more than one being sold!!!!

Annie  ( Please Note: I am Neurodivergent )
Rodney1980
Topic Author
This message was authored by Rodney1980 This message was authored by: Rodney1980

Re: External display blocked

I'm using a samsung galaxy tab s9 ultra

 

Rodney1980
Topic Author
This message was authored by Rodney1980 This message was authored by: Rodney1980 Answer

Sky.go

I had an error message on sky.go

External display output is blocked..

Remedy..

Disable Samsung DeX..

Bingo..all sorted.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 3.6 hours

New Discussion