Error code 3-22 using sky go

[GregClaret]

How do I access sky go error code 3-22 

[caesarome]

Turn the Wi-Fi or data connection off on your device then delete the app and reboot your device. When it has loaded back up turn the Wi-Fi or data connection back on and install the app again.

[joanne.hitchings]

I have the same message every time I try using sky go (error 3-22) I have tried all the suggested fixes cleared cache and data reinstalled the app rebooted my device and none have worked! Why is this still happening?

[Niner+Fan]

• Me too.  I did all that twice and I'm still getting 3-22.  I even had a show I downloaded at home to watch on the road and it deleted that!  Bummer 

[BeverleyM]

Have tried all the above, no joy! Would it be possible for a memeber of Sky to advise, as they must monitor the site!!!!

[Tom_C]

Tried above soln and STILL missing the US GP

Come on SKY..get this sorted...

Why is this app ALWAYS THE most oft uninstall re installed app.?

I just want to watch the GP before someone tells me the result( 

[Ashutosh]

1. Switch off Wi-Fi

2. Turn On Mobile Data

3. start Sky Go

4. Switch on Wifi

5. Switch Off Mobile Data

[Ashutosh]

1. Exit Sky Go

2.Switch off WiFi

3. Turn on Mobile data

4. Start Sky Go

5. Start your channel

5. Switch Off Wifi

[DaveS59]

Did what was said and all up and running now, thanks

[4dgordy]

I can't follow these steps as on tablet so no mobile data??

[Macca8100]

I am now getting this problem. It used to be fine but I uninstalled it to make space, now I've re installed it and keep getting this is no longer available error 3-22 on every channel I try to watch live

[Macca8100]

Sorry for double post.(can't edit)

Is it because I'm using a sky mobile hotspot.? I noticed someone said to put mobile data off. All though it used to work with sky mobile

[4dgordy]

• Did you ever get any resolution to this issue? I don't see the point of having this app......why do I pay so much money to sky 🤔🤔

[RT2503]

Me too....except I can watch SKY channels like sky news, but get the error message on other channels like crime and investigation etc