Discussion topic: Devices cant access the Sky Q box since changing from Multi Room to Sky Go Extra
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Message posted on 12 Dec 2024 09:41 PM
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Devices cant access the Sky Q box since changing from Multi Room to Sky Go Extra
I recently changed from Multi room to Sky Go Extra and now none of my devices will link to my Sky Q therefore I cant Download anything to the tablet/phone or computer and I cant view the recording
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Message posted on 12 Dec 2024 09:48 PM
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Re: Devices cant access the Sky Q box since changing from Multi Room to Sky Go Extra
Multiscreen is required so you can connect the Sky Go app to your Sky Q box so as you cancelled this then you will have lost your ability to do this.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 13 Dec 2024 06:29 PM
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Re: Devices cant access the Sky Q box since changing from Multi Room to Sky Go Extra
Thank you ( I was told by a sky employee that I could continue to watch recordings on my phone if I took out sky go extra when I cancelled the multiroom and had to return all the boxes, so that was helpful. ) Thank you for confirming what I suspected. I'm off to cancel the sky go extra
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