0

Discussion topic: Can't watch on ipad with sky go

Reply
This message was authored by: jonathan68

Can't watch on ipad with sky go

I am being told I can't watch anything on my iPad using sky go app Tried to watch brassic series's on it but no good ended up watching it on Netflix which was ok Why is my sky go playing up
Reply

All Replies

This message was authored by: caesarome

Re: Can't watch on ipad with sky go

Posted by a Superuser, not a Sky employee. Find out more

@jonathan68 wrote:
Why is my sky go playing up

Can you let us know what is happening when you try to watch something, what onscreen message are you seeing and has this been working up to today ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for jonathan68
Level 1 icon
Topic Author
This message was authored by: jonathan68

Re: Can't watch on ipad with sky go

The message is Sorry, something went wrong You cannot watch this programme on your sky go app please check subscription allows you to watch on sky go app 50 -7 Now I am supposed to have sky go on my package As I pay them enough
This message was authored by: caesarome

Re: Can't watch on ipad with sky go

Posted by a Superuser, not a Sky employee. Find out more

@jonathan68 

Is this happening against all content you are trying to acess or perhaps your recordings from your Sky Q box ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for jonathan68
Level 1 icon
Topic Author
This message was authored by: jonathan68

Re: Can't watch on ipad with sky go

On all of it sky box And recordings
This message was authored by: caesarome

Re: Can't watch on ipad with sky go

Posted by a Superuser, not a Sky employee. Find out more

@jonathan68 

The recording you are trying to view are they in HD or UHD as UHD ones do return this error I believe.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply