I can’t download to my iPad. I keep getting a ‘something went wrong error message 4090’

[Qwerty12341]

I am trying to download a movie to my iPad but I keep getting an error message 

[caesarome]

What is the error message ?

[Qwerty12341]

The error message is: Sorry, Something went wrong. An error occurred. Check your internet connection and try again later. Error code 4090

Sky internet is fully connected, I have also tried to download movies to my iphone when disconnected to the internet using data and I get the same message.

All software updates have been completed and I've deleted the app and downloaded it again, still the same error message.

[caesarome]

Make sure your Sky account is linked to your Sky ID, to do this see if you can access this link to view your online Sky bills:

https://www.sky.com/manage/bill/

You might then be asked to link it to your ID and you will need your Sky account number or your viewing card number to do this.

[CrowleyL]

I have the same message and have done all the same steps - including checking my SkyID is linked. I also have a different message when trying to download something else: Because of a technical issue, you cannot watch this channel. Please try again later.