Discussion topic: Can't use Sky Go error
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 27 Aug 2024 06:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Can't use Sky Go error
Hi all, I'm new to Sky! I placed an order yesterday morning (26/08/24) and was told to wait a few hours and I should be able to use Sky Go however I'm still getting the same error code 0-01 which I believe is a subscription error. I'm fully signed in with the correct credentials, it's connected to the account. I've not received my Stream puck yet but the guy I ordered it with over the phone said I would be able to watch Sky Go on my iPad in the meantime. I've tried speaking to Sky but to be honest they were no help! I've tried it on several devices and still nothing?! Disappointing really considering I was told it was a feature I was able to use while waiting.
Don't know when I will receive the puck and it's just showing it's been ordered, they said give it 24 hours but 36 hours later and nothing. Anyone else had this issue prior to getting their Puck/Glass TV?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 28 Aug 2024 05:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Can't use Sky Go error
@ASBuchanan wrote:
Hi all, I'm new to Sky! I placed an order yesterday morning (26/08/24) and was told to wait a few hours and I should be able to use Sky Go however I'm still getting the same error code 0-01 which I believe is a subscription error.
What TV service have you ordered ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page