Sky go app is not in the app store

[magpie0]

I have a new ipad. I've searched fror the sky go app in the (apple) app store but it doesn't show up.

[caesarome]

Do you get the iPad from a UK supplier ?

[magpie0]

yes. From Currys

[caesarome]

Odd as when I search on mine I see search results for both Sky Go and Sky Go for ipad.

Does this link work for you when selecting the IOS option:

https://www.sky.com/pages/sky-go/download-the-app

[magpie0]

Thanks. I've just tried it and it just brings up a plain, white, box.

[magpie0]

It's as if it tried to bring up the installation page, but it's just plain white.

[caesarome]

There are a few things to try here:

https://discussions.apple.com/thread/4432570?sortBy=rank

[magpie0 · Accepted solution]

Many thanks for your help here.

However, despite setting up the ipad choosing location as United Kingdom, the location in the Media & Purchases (within my Apple ID profile) was showing as United States!

After changing this to UK, and inputting a payment method, it's all ok now.