Can’t access tnt sports on sky go even though I pay full subscribtion to sky

[FionaW11]

I can access TNT sports on sky tv but when trying it in sky go it asks me to upgrade my package

[caesarome]

If you pay Bt/tnt for access to the channels then you will not be able to use the Sky Go app so who do you pay for access ?

[FionaW11]

Hi, thanks, I pay for all the Channels directly to sky

[SKY1992bf]

@FionaW11  Can you confirm that TNT sports is listed separately on your sky bill

[FionaW11]

Hi

yeh it shows separately on the bill as TNT sport £24 per month on my sky bill, thanks

[caesarome]

@FionaW11 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours.
This isn't a live chat so replies are not instant.

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @FionaW11.

[FionaW11]

Thank you so much ☺️