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Discussion topic: Can’t access recordings on the sky go app

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This message was authored by Sophiehayter This message was authored by: Sophiehayter

Can’t access recordings on the sky go app

For some reason my sky go app doesn't have the recording options anymore. I have reset everything, uninstalled and installed the app and everything else that you'd usually do but it's still not showing. 
I try to search for the film I want to watch and it doesn't come up either.

 

Any help would be amazing!  

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This message was authored by caesarome This message was authored by: caesarome

Re: Can’t access recordings on the sky go app

Posted by a Superuser, not a Sky employee. Find out more

What device is the app installed on and I presume it is connected to a Wi-Fi connection ?

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Sophiehayter
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This message was authored by Sophiehayter This message was authored by: Sophiehayter

Re: Can’t access recordings on the sky go app

It's on Apple iPhone & also on iPads! 
Our sky box and the devices are all connected to the same WiFi as well! 

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