This discussion topic has been answered Discussion topic: Sky glass
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Message posted on 03 Mar 2026 06:25 PM
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Hi, I have sky glass in my front room, and the streaming puc upstairs on a standard tv, I want to upgrade my sky glass to a larger one now it's paid off. If put the original sky glass upstairs in place of the standard tv, will it work with the sky puc?
so basically I'll have the new tv set up downstairs, and then my old sky glass upstairs .. if that makes sense.
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Message posted on 03 Mar 2026 06:27 PM - last edited: 03 Mar 2026 06:28 PM
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@Sarah+green wrote:Hi, I have sky glass in my front room, and the streaming puc upstairs on a standard tv, I want to upgrade my sky glass to a larger one now it's paid off. If put the original sky glass upstairs in place of the standard tv, will it work with the sky puc?
so basically I'll have the new tv set up downstairs, and then my old sky glass upstairs .. if that makes sense.
You won't need the puck (with a k) upstairs if you move your existing Glass TV up there. You'll still need the Whole Home subscription if you're buying a new Glass TV for the front room, but you can return the puck to Sky if you don't need or want it to be attached to any other regular TV in your home.
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Message posted on 03 Mar 2026 06:27 PM - last edited: 03 Mar 2026 06:28 PM
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@Sarah+green wrote:Hi, I have sky glass in my front room, and the streaming puc upstairs on a standard tv, I want to upgrade my sky glass to a larger one now it's paid off. If put the original sky glass upstairs in place of the standard tv, will it work with the sky puc?
so basically I'll have the new tv set up downstairs, and then my old sky glass upstairs .. if that makes sense.
You won't need the puck (with a k) upstairs if you move your existing Glass TV up there. You'll still need the Whole Home subscription if you're buying a new Glass TV for the front room, but you can return the puck to Sky if you don't need or want it to be attached to any other regular TV in your home.
Message posted on 03 Mar 2026 06:28 PM
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Re: Sky glass
Hi @Sarah+green
You won't need your puck you can keep it spare, use it on a 3rd TV or return it to sky.
Your whole home subscription covers 3 glass TVs and 6 pucks.
You current glass will work the same way as it does now.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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