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This message was authored by: Sarah+green

Sky glass

Hi, I have sky glass in my front room, and the streaming puc upstairs on a standard tv, I want to upgrade my sky glass to a larger one now it's paid off. If put the original sky glass upstairs in place of the standard tv, will it work with the sky puc? 
so basically I'll have the new tv set up downstairs, and then my old sky glass upstairs .. if that makes sense. 


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This message was authored by: Angel_Aka Answer

Re: Sky glass


@Sarah+green wrote:

Hi, I have sky glass in my front room, and the streaming puc upstairs on a standard tv, I want to upgrade my sky glass to a larger one now it's paid off. If put the original sky glass upstairs in place of the standard tv, will it work with the sky puc? 
so basically I'll have the new tv set up downstairs, and then my old sky glass upstairs .. if that makes sense. 


You won't need the puck (with a k) upstairs if you move your existing Glass TV up there. You'll still need the Whole Home subscription if you're buying a new Glass TV for the front room, but you can return the puck to Sky if you don't need or want it to be attached to any other regular TV in your home. 

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This message was authored by: Angel_Aka Answer

Re: Sky glass


@Sarah+green wrote:

Hi, I have sky glass in my front room, and the streaming puc upstairs on a standard tv, I want to upgrade my sky glass to a larger one now it's paid off. If put the original sky glass upstairs in place of the standard tv, will it work with the sky puc? 
so basically I'll have the new tv set up downstairs, and then my old sky glass upstairs .. if that makes sense. 


You won't need the puck (with a k) upstairs if you move your existing Glass TV up there. You'll still need the Whole Home subscription if you're buying a new Glass TV for the front room, but you can return the puck to Sky if you don't need or want it to be attached to any other regular TV in your home. 

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This message was authored by: mikealanr

Re: Sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sarah+green 

 

You won't need your puck you can keep it spare, use it on a 3rd TV or return it to sky.

 

Your whole home subscription covers 3 glass TVs and 6 pucks. 

 

You current glass will work the same way as it does now.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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