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Discussion topic: Not informed correctly
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This message was authored by: LizzieVaughan
Message posted on 11 Jun 2026 07:30 PM
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Not informed correctly
I spoke to Sky today, ordered sky glass. I wasn't informed there are 2 options to choose from. It seems ice been given Sky Glass Air abd no option given of Gen 2. Is it too late to change this. I'm not happy.
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 11 Jun 2026 08:59 PM
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Re: Not informed correctly
@LizzieVaughan did you not research what you were buying beforehand? Give Sky a call. You should be able to cancel your order and re-order the version you want.
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