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Discussion topic: Sky Glass/Puck- No WiFi Issues

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This message was authored by: Del963

Message posted on ‎11 Jun 2026 06:15 PM

Sky Glass/Puck- No WiFi Issues

Both Sky Glass and Sky Puck saying No WiFi yet router tests all ok and connection to mobile is working. Tried switch off, wait and rebooting. Ideas
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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎11 Jun 2026 06:46 PM

Re: Sky Glass/Puck- No WiFi Issues

Posted by a Superuser, not a Sky employee. Find out more

@Del963 have you tried restarting both your Glass and Puck and your broadband router at the same time? Let your router fully restart before turning your Glass and Puck back on.

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