Discussion topic: I can't sign my sky credit agreement

This message was authored by: ROONEYMUFC · ‎04 Dec 2025

Hi all I can't sign my credit agreement it's just a blank screen every time I load it up this is the 3rd I had to do it I brought one last Friday and I didn't get the order confirmation so it got cancelled. Than on the next 2 times I can't load the credit agreement to sign all I want is my new sky glass air 65in can anyone help

This message was authored by: GD1 · ‎04 Dec 2025

@ROONEYMUFC Your post has been moved from the Sky Go board as your post has nothing to do with the Sky Go PC & Mobile app.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: caesarome · ‎04 Dec 2025

@ROONEYMUFC

Are you trying to do this via the MySky app or online here:

https://www.sky.com/help/articles/sign-credit-agreement-sky-glass

If the later try using a different web browser.

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This message was authored by: ROONEYMUFC · ‎04 Dec 2025

I have tried website and the app i deleted it. Everything

Discussion topic: I can't sign my sky credit agreement

I can't sign my sky credit agreement

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