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Discussion topic: HBO Max is Now Included in Most TV Packages!

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This message was authored by: CathSteen

Re: HBO Max is Now Included in Most TV Packages!

Would be great if the activation actually works it just keeps saying sorry we can't do that at the moment! It's ridiculous I cannot wait until my sky glass contract ends it's abysmal 

This message was authored by: MarkGoldsmith

Re: Subject: HBO Max & TNT Sports via EE – Account Integration Question

Posted by a Superuser, not a Sky employee. Find out more

@NDJones wrote:

I can log in with my Sky account and get TV and films, or log in with my EE account and get TNT sports but I can't get both via either account. Does anyone have any hints how to rectify this?


I believe you can only have them combined in one HBO Max account if you used the same email address when activating the Sky offer as you used for the account via your EE offer.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: NpM63

Re: HBO Activation Isues

Yes I have got it all sorted and working.

 

This message was authored by: Krisztina

Re: HBO Max is Now Included in Most TV Packages!

I activated my HBO max account on Sky glass, and even on the Mysky app shows that it is mine, but when I click on the HBO max app it takes me to the subscription page and shows the current one. How can I get to work to watch HBO max as I restarted sky glass and refreshed app and still not working.

This message was authored by: GLEAR76

Re: HBO Activation Isues

I've followed the instructions as laid out online and get to a page thst says choose your subscription.  However nothing happens when I choose the HBO Max Basic with Ads which says Current on it. I can't get past this screen at all. 

 

I phoned Sky and was told it wouldn't be available until April 1st and I was to wait till then. Anyone else had thst or been told that??

This message was authored by: Krisztina

Re: HBO Activation Isues

I am having the same issue on sky glass. It just says that I am currently on which subscription but thats all. It wont let me watch HBO max, even on the app says that HBO max is mine.

This message was authored by: Rack

Re: HBO Activation Isues

Well that's **bleep** as they've  been going on about 26th March for ages and is all over my Sky Q home page.  These customer service idiots that give out this incorrect info should be fired 

This message was authored by: Rack

Re: HBO Max is Now Included in Most TV Packages!

OK I just got in on a web browser. Part of the issue was that the HBO set pword page was not loading due either to uBlock ad blocker or I don't care about cookies extn so hope this helps 

This message was authored by: AfroGurl

Re: HBO Max is Now Included in Most TV Packages!

This is very bad. Giving up, trying again tomorrow.

This message was authored by: slaters

Re: HBO Max upgrade costs

@MarkGoldsmith 

 

I think I was getting confused its actually the standard without ads then (£9.99 via HBO) that sky are offering the £5 upgrade for

 

  • i was thinking it was the basic with ads at £5.99. So no upgrade  option for that ? 
This message was authored by: MarkGoldsmith

Re: HBO Max upgrade costs

Posted by a Superuser, not a Sky employee. Find out more

@slaters wrote:

@MarkGoldsmith 

 

I think I was getting confused its actually the standard without ads then (£9.99 via HBO) that sky are offering the £5 upgrade for

 

  • i was thinking it was the basic with ads at £5.99. So no upgrade  option for that ? 

Correct, the Standard With Ads tier isn't currently available through Sky. If it were, it would only cost £1, as the £4.99 cost of the basic with ads tier would be removed from it.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

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This message was authored by: Yoghurt

Re: HBO Max is Now Included in Most TV Packages!

@KevNewMedia  If something says get access does that mean it's not free to watch on hbo and you have to pay more to watch it for example a newer film?

Sarah backx
This message was authored by: Me134

Re: HBO Max is Now Included in Most TV Packages!


@Yoghurt wrote:

@KevNewMedia  If something says get access does that mean it's not free to watch on hbo and you have to pay more to watch it for example a newer film?


Yes, it's a made for Sky 'Basic with Ads' we have, although as far as I can see, it's only the newer films and of course the sport we don't get.

**********************************************************
Not a Sky employee
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Sky Q with 2GB UHD box using WiFi
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
2 Windows desktop PC's hardwired to each Deco, everything else using WiFi
This message was authored by: arthur64

Re: Subject: HBO Max & TNT Sports via EE – Account Integration Question

Hi NDJones, did you get this sorted or not. I also can only access one or other, and it's a real pain to keep switching accounts. Not sure there is any way round it. Thanks

This message was authored by: NDJones

Re: Subject: HBO Max & TNT Sports via EE – Account Integration Question

I've started using the hbo app on my smart tv for sport, and hbo on sky for films etc. Thats they only way I've found around it. Hope this helps! 

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