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Discussion topic: HBO Max is Now Included in Most TV Packages!

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This message was authored by: KevNewMedia

HBO Max is Now Included in Most TV Packages!

Posted by a Sky employee

Hi Everyone

 

From the 26th MarchHBO Max Basic with Ads is now part of the Sky package for Sky Q/Glass/Stream customers. So, you can enjoy all this entertainment as part of your monthly subscription, at no added cost.

 

Whether you’re diving back into the drama of Game of Thrones, soaking up the grit of The Wire, exploring new worlds in The Pitt or Lanterns, or settling in with the magic of Harry Potter, tell us in the comments what’s grabbed your attention first.


For FAQ's and to check if your package is included, click here.

 

🗨 Tell Us:

  • Is everything working as expected?
  • Noticed anything unexpected in activation, billing or app behaviour?
  • Anything else you’d like to tell us?
Thanks
Kev
Community Manager
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This message was authored by: Lkai

Re: HBO and TNT

From what I can see the hbo max will be free through sky but you will have to have a TNT sports subscription which I don't like the sound of because hbo max offer both for 30.99 a month but then sky offer TNT sports for 31.00 is it even worth it I don't understand why sky can't just offer a subscription for both at half the price or somewhere near hbo max with TNT sports without ads.

This message was authored by: Me134

Re: HBO and TNT


@Lkai wrote:

From what I can see the hbo max will be free through sky but you will have to have a TNT sports subscription which I don't like the sound of because hbo max offer both for 30.99 a month but then sky offer TNT sports for 31.00 is it even worth it I don't understand why sky can't just offer a subscription for both at half the price or somewhere near hbo max with TNT sports without ads.


You don't have to have a TNT Sports subscription at all with HBO Max.

This message was authored by: Alex+Ricote

HBO Activation Isues

Hello All

 

I'm having issues activating HBO Max this morning.

 

I go through all the prompts which state it's included as part of my subscription. Then go through the sign up process with a code sent via email. It then states it's activated but then goes to a sign in screen I can't get pass. 

 

I have tried activating it via the my sky app & it's the same issue?

 

 

Also tried via the qr code & it's the same issue?

 

I have tried it on on my pucks & sky glass & it's the same.

 

Anyone else having sign up issues?

 

Thanks.

IMG_20260326_075056.jpg

This message was authored by: Me134

Re: HBO Activation Isues


@Alex+Ricote wrote:

Hello All

 

I'm having issues activating HBO Max this morning.

 

I go through all the prompts which state it's included as part of my subscription. Then go through the sign up process with a code sent via email. It then states it's activated but then goes to a sign in screen I can't get pass. 

 

I have tried activating it via the my sky app & it's the same issue?

 

 

Also tried via the qr code & it's the same issue?

 

I have tried it on on my pucks & sky glass & it's the same.

 

Anyone else having sign up issues?

 

Thanks.

IMG_20260326_075056.jpg


I'm on Q but created the account via the MySky App on the phone first, you can then enter the code online.

This message was authored by: CathSteen

Re: HBO Activation Isues

I've tried both app and online it just says this is unavailable at the moment and has been for hours

Avatar for KevNewMedia
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Topic Author
This message was authored by: KevNewMedia

Re: HBO Activation Isues

Posted by a Sky employee

@Me134 wrote:

@Alex+Ricote wrote:

Hello All

 

I'm having issues activating HBO Max this morning.

 

I go through all the prompts which state it's included as part of my subscription. Then go through the sign up process with a code sent via email. It then states it's activated but then goes to a sign in screen I can't get pass. 

 

I have tried activating it via the my sky app & it's the same issue?

 

 

Also tried via the qr code & it's the same issue?

 

I have tried it on on my pucks & sky glass & it's the same.

 

Anyone else having sign up issues?

 

Thanks.

IMG_20260326_075056.jpg


I'm on Q but created the account via the MySky App on the phone first, you can then enter the code online.


Morning @Alex+Ricote 

 

Can you try a different email address when signing into HBO's app and let me know how you get on, please?

Thanks
Kev
Community Manager
This message was authored by: CathSteen

Re: HBO Activation Isues

I can't even get that far I go through my sky to do it and I still get the same error message, 

This message was authored by: BillClay

HBO Max on app on phone and Tablet

I dont know if this has been asked or answered. I activated my HBO Max on Sky Glass using my SKY account credentials, and it worked no problem. If I want to use the app on my phone or tablet do I use these credentials rather the the Discovery plus login credentials, where my TNT sports was. I get TNT Sports through SKY.

 

I read somewhere that you should use your Discovery plus login details to login to HBO Max, but is that if you dont get it through SKY

This message was authored by: MarkGoldsmith

Re: HBO Max on app on phone and Tablet

Posted by a Superuser, not a Sky employee. Find out more

@BillClay wrote:

I dont know if this has been asked or answered. I activated my HBO Max on Sky Glass using my SKY account credentials, and it worked no problem. If I want to use the app on my phone or tablet do I use these credentials rather the the Discovery plus login credentials, where my TNT sports was. I get TNT Sports through SKY.

 

I read somewhere that you should use your Discovery plus login details to login to HBO Max, but is that if you dont get it through SKY


@BillClay If you activated with Sky and chose the option to "use your Sky email address", then you need to login to the HBO Max app using the same email address as is linked to your Sky account. When you login on a phone or tablet HBO Max will then prompt you to choose whether you want to setup a password on your account or login using a code they will send to your linked email address.

 

Using Discovery+ login details only applies to those who signed up to TNT Sports directly through Discovery +, as they have had to migrate those accounts from Discovery + to HBO Max as part of TNT Sports moving apps.

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This message was authored by: BillClay

Re: HBO Max on app on phone and Tablet

Many thanks 

This message was authored by: Alex+Ricote

Re: HBO Activation Isues

I have tried a different email address & a message comes up stating we couldn't find a Max account for that email address?

 

This message was authored by: CathSteen

Re: HBO Activation Isues

I get a message from Sky saying we are unable to do that at the moment when I try click activate subscription 

This message was authored by: Pez1970

Re: HBO Activation Isues

Yep having same issue

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This message was authored by: hiash

Re: HBO Activation Isues

Hbo max launch in the UK has been a complete failure. Sky q box keeps buffering and coding out. Amazon partner says there's an issue. I managed to watch 2 eps of The Pitt via my old now tv pass. 

 

 

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