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This discussion topic has been answered Discussion topic: sky sports channels saying that i need to upgrade

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This message was authored by: lettice

Message posted on ‎02 Jul 2025 04:54 PM

Re: Sky sports

Posted by a Superuser, not a Sky employee. Find out more
@James437 wrote:

I pay for sky sports package but some are ok overs say I need to upgrade?

Have moved your post here,

Sky are aware of the problem.

See the answered post in this thread for the latest on the issue

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This message was authored by: SupposedSkyVIP

Message posted on ‎02 Jul 2025 04:55 PM

Re: sky sports channels saying that i need to upgrade

Assume we'll get a refund when we are paying for something we cannot get?! Sky charge enough!

 

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Message posted on ‎02 Jul 2025 04:55 PM

Re: sky sports channels saying that i need to upgrade

We have the same problem, boys are not happy in this house 

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Message posted on ‎02 Jul 2025 04:56 PM

Sky Sports Sky Glass says I need to upgrade subscription for Sky Cricket and golf

I can no longer get Sky Sports Cricket or Golf.  it says I need to upgrade.

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Message posted on ‎02 Jul 2025 04:56 PM

Limited live coverage on sky sports

I pay for sky sports and find there is no access to Cricket and most live football 

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This message was authored by: lettice

Message posted on ‎02 Jul 2025 04:56 PM

Re: I have paid my subscription but can't access any sky sport channels

Posted by a Superuser, not a Sky employee. Find out more
@flossy1956 wrote:

Discussion topic:I have paid my subscription but can't access any sky sport channels. Sky telling me that I need to upgrade.  I have paid this subscription by DD for years.

Have moved your post here,

Sky are aware of the problem.

See the answered post in this thread for the latest on the issue

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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This message was authored by: Neil+Essex

Message posted on ‎02 Jul 2025 04:57 PM

Re: sky sports channels saying that i need to upgrade

I've done the reboot thing . It's comes on but only after a black screen  10 secs delay  

====================================
Sky Glass TV Gen 2. 55” Volcanic Black
1x Sky Stream Puck
Sky Ultimate TV & Netflix Premium
Sky Sports Complete Pack
Sky Cinema
TNT Sports
Sky Ultra HD & Dolby Atmos
Sky Whole Home
Ad Skipping Pack
MUTV
Virgin Media Broadband Gig1
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This message was authored by: tad

Message posted on ‎02 Jul 2025 04:57 PM

upgrade subscription!!

Sky sports channels all saying 'to watch this channel you need to upgrade subscription'

but i am subscribed and account details say all is in order and subcribed ?

 

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This message was authored by: lettice

Message posted on ‎02 Jul 2025 04:58 PM

Re: Sky Sports Sky Glass says I need to upgrade subscription for Sky Cricket and golf

Posted by a Superuser, not a Sky employee. Find out more
@Namegriff wrote:

I can no longer get Sky Sports Cricket or Golf.  it says I need to upgrade.

Have moved your post here,

Sky are aware of the problem.

See the answered post in this thread for the latest on the issue

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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This message was authored by: Namegriff

Message posted on ‎02 Jul 2025 04:59 PM

No Sky Criket or Golf

I don't want a new badge, whatever that is.  I want my Sky Cricket and golf back on my Sky Sports

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This message was authored by: m.mayes

Message posted on ‎02 Jul 2025 05:00 PM

sky glass puck not loading upstairs . saying need upgrade when i got the full package

my telly upstairs with the new puck not loading up properly saying need upgrade which ive already got

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This message was authored by: Anonymous

Message posted on ‎02 Jul 2025 05:00 PM

Re: No Sky Criket or Golf

@Namegriff See marked answer here:

 

https://helpforum.sky.com/t5/Sky-Glass-Live/sky-sports-channels-saying-that-i-need-to-upgrade/td-p/5...

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This message was authored by: Annette_B

Message posted on ‎02 Jul 2025 05:00 PM

Sky sports

I'm subscribed to sky sports but it's saying I need to subscribe to watch sports. Clucked the upgrade buttons and it says you're subscribed! No picture!
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This message was authored by: MarkGoldsmith

Message posted on ‎02 Jul 2025 05:01 PM

Re: No Sky Criket or Golf

Posted by a Superuser, not a Sky employee. Find out more
@Namegriff wrote:

I don't want a new badge, whatever that is.  I want my Sky Cricket and golf back on my Sky Sports

@lettice can you merge this one into the mega thread? 

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This message was authored by: Anonymous

Message posted on ‎02 Jul 2025 05:01 PM

Re: sky glass puck not loading upstairs . saying need upgrade when i got the full package

@m.mayes Is It Sports that you're having the issue with? If so, see the post marked answer here:

 

https://helpforum.sky.com/t5/Sky-Glass-Live/sky-sports-channels-saying-that-i-need-to-upgrade/td-p/5...

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