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Discussion topic: optical audio converter

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This message was authored by: BigAl29

optical audio converter

I have Phonak hearing aids that require optical connection, however as Sky Glass does not have an optical output to connect to Phonak tv connector I was advised to purchase a eARC/ARC Optical Converter, however when it is connected it only allows me to either listen to hearing aids or tv not together.

I have been to the audio output connections on the tv but the only option available is HMI/eARc there is no alternative to have two sources.

 

I would be grateful for any assistance before returning items

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This message was authored by: Jporch316

Re: optical audio converter

Posted by a Superuser, not a Sky employee. Find out more

If it's any help the new sky glass air has an optical port 

 

the original glass only has support for Bluetooth hearing devices 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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