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Discussion topic: Sky glass tv won’t connect to my wifi

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This message was authored by: Chelle14

Sky glass tv won’t connect to my wifi

Help with my sky glass to connect to my sky wifi

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This message was authored by: Anonymous

Re: Sky glass tv won’t connect to my wifi

@Chelle14 Usually restarting your TV and router will help you connect.

 

However, WiFi on Glass is a bit of a nightmare and most recommend using an ethernet cable between the TV and router. It's a far more stable way to connect - just turn WiFi off in the Settings if you do use ethernet. 

 

If your router is too far away then a pair of Powerline adapters (with ethernet cables running from one to router, the other to be sited near Glass and connect the other cable between it and the adapter) will be a wise investment. 

 

My first week of owning Glass using WiFi was a nightmare so I bought an ethernet cable and rarely have connection issues in the 3.5 years since. Any issues I have with Glass are usually firmware related.

This message was authored by: Jean1811

Re: Sky glass tv won’t connect to my wifi

My sky box only works on what's recorded 

WiFi won't connect to my tv 

but will connect to Alexa 

have nothing new or moved anything 

This message was authored by: Jporch316

Re: Sky glass tv won’t connect to my wifi

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jean1811 

 

@do you have sky q or sky stream ?

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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