Discussion topic: You need to upgrade to watch this….

This message was authored by: MartindB · ‎07 Dec 2023

Trying to watch something as simple as local BBC news and get the above message. Everything is up to date. Next bill isn't due until the 18th of the month and currently I can't watch anything throu my streaming service.

This message was authored by: MarkGoldsmith · ‎07 Dec 2023

@MartindB have you tried a reboot of the device. You need to turn it off at the plug for at least 30 seconds before turning it back on again.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

Discussion topic: You need to upgrade to watch this….

You need to upgrade to watch this….

All Replies

Re: You need to upgrade to watch this….

Was this discussion not helpful?

Search Sky Community

Start a new discussion