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Discussion topic: You need to upgrade to watch this….

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This message was authored by MartindB This message was authored by: MartindB

You need to upgrade to watch this….

Trying to watch something as simple as local BBC news and get the above message. Everything is up to date.  Next bill isn't due until the 18th of the month and currently I can't watch anything throu my streaming service.

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: You need to upgrade to watch this….

Posted by a Superuser, not a Sky employee. Find out more

@MartindB have you tried a reboot of the device. You need to turn it off at the plug for at least 30 seconds before turning it back on again.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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