Hi @Mulvaney79,
You will need to connect your TV to the WiFi. Go Settings > Network > Advanced and make sure WiFi is on. Go back to network connection and click reset and follow the onscreen instructions:
- Wait while your network is checked, then select Confirm.
- Now, follow the on-screen instructions to:
- Connect to a Sky hub
- Connect to a router from another provider
- Connect with an Ethernet cable instead of WiFi
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
