Thats quite possible as different routers will provide different strength WiFI signals. Sky Glass and Sky Stream require a strong, stable and consistent WIFI connection and the devices are prone to crashing when there is any WiFi interference or small drop outs, as these devices need a permanent connection to Sky's servers to function correctly, unlike most wifi enabled devices.
Its why a number of customers get a better experience using ethernet cables when using standard routers provided by most ISPs.
Sky Stream and Sky Broadband customerPlease LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
