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Discussion topic: If tv breaks down

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This message was authored by: geordiejohn1950

If tv breaks down

Hello can someone please tell me if I get Sky TV what happens if the tv breaks down?

Do they come and give me a tv until my tv is fixed?

Thank you.

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This message was authored by: TimmyBGood

Re: If tv breaks down

Posted by a Superuser, not a Sky employee. Find out more

@geordiejohn1950 wrote:

 

Do they come and give me a tv until my tv is fixed?

 


Within the two year warranty, the set is simply swapped out for another one by courier exchange.

 

'fixing' such things is largely an outdated concept.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Jporch316

Re: If tv breaks down

Posted by a Superuser, not a Sky employee. Find out more

@geordiejohn1950 

If you are concerned about the warranty you may want to consider getting a tv from elsewhere and getting sky stream puck from sky instead ......

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
This message was authored by: Jones_The_Cat

Re: If tv breaks down


@Jporch316 wrote:

@geordiejohn1950 

If you are concerned about the warranty you may want to consider getting a tv from elsewhere and getting sky stream puck from sky instead ......


I would second this, and recommend a retailer such as John Lewis or Richer Sounds, both of whom offer free 5 or 6 year warranties with TVs they sell. The one time I had a TV which had to be sent for repair, John Lewis' repair agent gave me another TV on loan whilst mine was being fixed. 

This message was authored by: peter-marlow+1966

Re: If tv breaks down

You can insure it  with sky protect  as well 

P c marlow
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