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This discussion topic has been answered Discussion topic: Tv channels not loading

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This message was authored by: Spaceman99

Re: Tv channels not loading

Same with my Glass. National problem Sky needs to fix this.  

 

This message was authored by: Boley

Sky Glass not working

Can't speak to anyone. N hold for 30 minutes

 

youve published  no news or information and the my services section thinks everything's fine!

This message was authored by: caesarome

Re: Cannot view tv guide

Posted by a Superuser, not a Sky employee. Find out more

@Ann144 

Are you a Sky Q customer as opposed to Sky+ where you have posted on here ?

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Dave434

Re: Sky sports not loading

Yes same here nothing loading 

This message was authored by: janrs

Re: Tv channels not loading

They have to first admit there's a problem 

This message was authored by: Bouchie

Re: Tv channels not loading

Same problem here! I wonder why we pay so much for the sports when you can't get to watch the darts!

This message was authored by: Darrenmcg

Channels not loading - Streaming

Trying to watch the darts. Have tried all the trouble shooting. Restarts, router restarts, but still the same **bleep**. 

This message was authored by: janrs

Re: Tv channels not loading

My thoughts exactly!

This message was authored by: Laing1

Re: No pictures on tv

Posted by a Superuser, not a Sky employee. Find out more

@MandyM123 wrote:
There's no pictures on bbc1 bbc2 and itv. Its happening all the time

@MandyM123 I have removed your 2 duplicate posts about the same problem


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by: mktony41

Re: Tv channels not loading

I thought it was just me. But know seems like a major problem. It's even blowing up on X. I have the channels listed but some have nothing on them and some like bbc one and channel 5 won't load up . Also some sports down. 

Diamond customer, sky broadband and 65 inch sky glass
This message was authored by: Gincap

Re: Tv channels not loading

Same nothing here Playlist yesterday no channels  today had a couple of resets needed too.  Pity back to my trusty Apple TV box 🙄

This message was authored by: Micalou1973

Guide wont load ....channels wont load

Been trying for an hour for tv to load on the puck...is this normal
This message was authored by: Shellb36

Re: Tv channels not loading

That's what I was thinking. Pay all this money and want to watch the darts!

This message was authored by: Darren190

Re: Tv channels not loading

No TV guide here. Technical problem then everything disappeared. Tried resetting via plug and TV and still nothing. Even a router reset and still nothing. 

This message was authored by: AJ23

Re: Tv channels not loading

Same issue here. 
online help useless and says everything working fine. Chat bot is absolutely infuriating.

now on hold with the hold AI trying to suggest online help which is useless.

 

how can they justify such poor support and charge by far the highest subscriptions in the Uk.

perhaps time to cancel and just go with apps and normal tb channels through the tv. 🤔

 

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