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Discussion topic: Turn off wifi on Sky Glass

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This message was authored by LOwen19 This message was authored by: LOwen19

Turn off wifi on Sky Glass

Can you turn off the wifi on Sky Glass?

We have it plugged in on a patch lead so don't need wifi on. The wifi signal on the TV has been suggested to be a cause for some issues we're having with our fibre router - not from Sky, (even though it's more than 1m away and through a plasterboard wall!).

Any pointers greatly received.

Thanks.


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Turn off wifi on Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@LOwen19  You need to go into the settings menu, network --> advanced settings  and turn off wifi .

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Turn off wifi on Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@LOwen19  You need to go into the settings menu, network --> advanced settings  and turn off wifi .

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

LOwen19
Topic Author
This message was authored by LOwen19 This message was authored by: LOwen19

Re: Turn off wifi on Sky Glass

Brill, thanks.

This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: Turn off wifi on Sky Glass

Note when Sky glass does it's  overnight reboot or when you unplug power yourself.

 

When power restored to Sky Glass Wifi will return to be listed as on even if you previously turned off in settings.

 

This has only been affecting Sky Glass as Sky Stream WiFi remains off.

 

 

‐-----‐----------------‐-------------------------------------
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
LOwen19
Topic Author
This message was authored by LOwen19 This message was authored by: LOwen19

Re: Turn off wifi on Sky Glass

Noted, thanks for the additional info.

 

 

This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: Turn off wifi on Sky Glass

Previous Sky Glass issue when connected by ethernet where wifi would turn back on in settings when it does it's overnight reboot or when you unplug power yourself.

 

That issue has now been fixed with new Sky Glass build version QS030.520.OOP 

Wifi will now stay off when you select to turn it off in network advanced settings and will stay off even after a power reboot.

 

It was only an issue with Sky Glass as Sky Stream was not affected with that Wifi issue turning back on. 

 

When using ethernet to avoid connection issues make sure wifi is turned off in network settings.

‐-----‐----------------‐-------------------------------------
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
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