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Discussion topic: Speech out of sync on Sky glass

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This message was authored by amagluglug This message was authored by: amagluglug

Re: Speech out of sync on Sky glass

How do we inform the media attending the "bigger, brighter, better" sky event happening in February??

this is really beyond belief!! 

This message was authored by LaineyB This message was authored by: LaineyB

Re: Speech out of sync on Sky glass

We have had this sound synch problem for several weeks now and it appears to be getting worse - the sound can be as much as a couple of seconds ahead of the picture. This is particularly problematic for my husband who is hard-of-hearing as he finds it difficult to follow dialogue when the speach is out of synch with the actor's lips.

Rebooting the Stream device does appear to rectify it but only for a day or two.

Having read some of the other posts, we shall try changing the sound settings, if we can.

2393.m15hK4.0591
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This message was authored by 2393.m15hK4.0591 This message was authored by: 2393.m15hK4.0591

Re: Speech out of sync on Sky glass

Yes they are dragging their heels with this problem yet boasting about something new

coming soon?????? 

This message was authored by TamBren This message was authored by: TamBren

Re: Speech out of sync on Sky glass

I have an ongoing complaint with them and have just been told lip sync is100% a  known issue they are looking into. I am keeping my fingers crossed it will be resolved. 
I do not want to be paying for sky sports, TNT and UHD for much longer when they are not working as they should. 
he basically confirmed what I was told last time about the amount I have connected being the issue was a lie as TV is hardwired and speed and connectivity is good

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