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Discussion topic: Sound goes tinny

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This message was authored by: Snooze1

Message posted on ‎19 May 2025 07:15 AM

Sound goes tinny

My sky glass tv keep going tinny and it then goes back it is happening more and more my tv is when sky glass came out

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This message was authored by: mikealanr

Message posted on ‎19 May 2025 09:21 AM

Re: Sound goes tinny

Posted by a Superuser, not a Sky employee. Find out more

Hi @Snooze1 

 

Try powering it off for at least 10 minutes to see if that helps any. However it could be a speaker failure. You can try getting it repaired at cost, see: https://www.sky.com/help/articles/sky-glass-tv-repairs

 

Or you can use an external soundbar via eArc. https://www.sky.com/help/articles/sky-glass-faqs

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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