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Discussion topic: Sky puck

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This message was authored by 26852 This message was authored by: 26852

Sky puck

My apologies but i am not technical and trying to understand,I have Sky Glass with streaming etc. I want to watch sky on my normal television in the bedroom. So upon reading, i believe the Sky Glass already has a Puck installed within the set. There for, i believe i only need one Sky Puck and install it into the normal Tv in the bedroom, is this right,??? If this is the case would i still have to pay for a Complete Homeview payment ???? as its just one television.


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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Sky puck

Posted by a Superuser, not a Sky employee. Find out more

Hi @26852 

 

So your Glass TV is a self contained unit. To watch Sky on your second non Glass set you will need a Puck. There is a one off charge of £39.99 for this, and it is loaned to you and needs to be returned to Sky if you leave or cancel whole home. 

 

You also need the whole home pack which is an additional £12 per month. You can add the pack and order the puck from within the MySky app / website or by calling Sky customer services.

 

Some more info here: https://www.sky.com/help/articles/sky-glass-faqs

 

You just need to ensure that your TV has a HDMI port for the Puck to plug into and that your internet can handle the additional demand.

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Sky puck

Posted by a Superuser, not a Sky employee. Find out more

Hi @26852 

 

So your Glass TV is a self contained unit. To watch Sky on your second non Glass set you will need a Puck. There is a one off charge of £39.99 for this, and it is loaned to you and needs to be returned to Sky if you leave or cancel whole home. 

 

You also need the whole home pack which is an additional £12 per month. You can add the pack and order the puck from within the MySky app / website or by calling Sky customer services.

 

Some more info here: https://www.sky.com/help/articles/sky-glass-faqs

 

You just need to ensure that your TV has a HDMI port for the Puck to plug into and that your internet can handle the additional demand.

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky puck

Posted by a Superuser, not a Sky employee. Find out more

@mikealanr wrote:

Hi @26852 

 

So your Glass TV is a self contained unit. To watch Sky on your second non Glass set you will need a Puck. There is a one off charge of £39.99 for this, and it is loaned to you and needs to be returned to Sky if you leave or cancel whole home. 

 

You also need the whole home pack which is an additional £12 per month. You can add the pack and order the puck from within the MySky app / website or by calling Sky customer services.

 

Some more info here: https://www.sky.com/help/articles/sky-glass-faqs

 

You just need to ensure that your TV has a HDMI port for the Puck to plug into and that your internet can handle the additional demand.

 

MikeAlanR


Just to add to this, usually there are offers which means for your first additional puck taken under the whole subscription the £39.95 fee is waived, but applied to a second or third puck.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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