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Discussion topic: Sky glass

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This message was authored by: Lorrycar7

Sky glass

The volume seem really low and my wired connection on the sky glass doesn't allow to go over 90mbps but to watch ultra high definition i need speeds up and over 95mbps my wife connection speed it at 250mbps to 600mbps please sky fix my problem also to use the base booster I need high connection to enjoy the perks of the sky glass
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This message was authored by: TimmyBGood

Re: Sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Lorrycar7 wrote:

 my wired connection on the sky glass doesn't allow to go over 90mbps

That's correct: the ethernet chipset is 100Mbs, not gigabit.

but to watch ultra high definition i need speeds up and over 95mbps

 

Not at all: the highest bandwidth requirement for UHD with HDR on Glass is less than 30Mbs (which is why having gigabit ethernet is entirely unnecessary in a Glass television)

 


* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: TimmyBGood

Re: Sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Lorrycar7 wrote:
 to use the base booster I need high connection 

Definitely not.  By itself audio has negligible bandwidth requirement, and volume is not dependent on data anyway: it's a function of amplification and speaker output.

 

If your Glass television isn't producing reasonable loudness then the most likely cause is a physical defect, but perhaps keep in mind that advertising is not reality (and the subwoofer enclosure is extremely small ; )

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Jporch316

Re: Sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Lorrycar7 

 

Try switching to wifi instead of ethernet (wired) this will allow more than the limited 100mbs 

 

providing you have a good wifi coverage in your property 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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