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Discussion topic: Red and orange stripes on the screen

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This message was authored by: DerekMackey

Message posted on ‎13 Oct 2025 09:00 PM

Red and orange stripes on the screen

Red and orange stripes down the screen

 

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This message was authored by: Jporch316

Message posted on ‎13 Oct 2025 11:09 PM

Re: Red and orange stripes on the screen

Posted by a Superuser, not a Sky employee. Find out more

Hi @DerekMackey 

 

you can try fully removing the tv plug from the socket for 10 minutes or so. If this doesn't clear it I'm afraid you will need to contact sky for troubleshooting and potential replacement if still within the 2 year warranty period . 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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Message posted on ‎14 Oct 2025 12:27 PM

Re: Red and orange stripes on the screen

Hi, The socket for 10 minutes or so. If this doesn't clear it I'm afraid you will need to contact sky for troubleshooting and potential replacement if still within the 2 year warranty period .

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