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Discussion topic: Sky glass says no internet connection

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This message was authored by: Nick921

Message posted on ‎03 Nov 2025 05:25 PM

Sky glass says no internet connection

All checks on sky app says everything is good. Try to open an app on sky glass it says no internet connection the sky glass tv channels are working fine 

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Avatar for BenJoBanjo
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This message was authored by: BenJoBanjo

Message posted on ‎03 Nov 2025 05:34 PM

Re: Sky glass says no internet connection

@Nick921 wrote:

All checks on sky app says everything is good. Try to open an app on sky glass it says no internet connection the sky glass tv channels are working fine 

Reboot the TV. 

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This message was authored by: lettice

Message posted on ‎03 Nov 2025 05:36 PM

Re: Sky glass says no internet connection

Posted by a Superuser, not a Sky employee. Find out more

Which apps is this with that you getting this error on?

 

BBC iPlayer, ITVx, C5, Netflix, Disney+ Paramount+ as examples.

 

Have you have tried a power restart or Sky Glass settings restart?

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