17 Feb 2023 12:28 AM
17 Feb 2023 08:53 AM
Posted by a Sky employeeDo you just have Glass or do you have a Puck too? and if you do have a Puck also then are both remotes doing the same?
17 Feb 2023 04:32 PM
Posted by a Superuser, not a Sky employee. Find out more@Jojodeka83 This is a problem that I also have but my batteries last for about 3 weeks. I purchased a load of Amazon Basic batteries so it didn't cost much.
Others have suggested that the "low battery" warning is not accurate so just keep using the remote until the batteries actually go flat. In my case it only gave me another 2 days.
I would suggest you phone Sky and ask for a replacement. I will also be phoning them, I just haven't got around to it yet.
17 Feb 2023 09:22 PM
Having read previous posts there were a bad batch of remotes.
my batteries lasted just over a year on my most heavily used.
You should contact sky direct, having read previous posts they've sent replacement remotes
18 Feb 2023 10:07 AM - last edited: 18 Feb 2023 10:10 AM
Posted by a Superuser, not a Sky employee. Find out moreOur Glass television remote has been in use since November 2021 with the original batteries. Running through a set a week is clearly some kind of defect.
18 Feb 2023 10:56 AM
Posted by a Superuser, not a Sky employee. Find out moreCan't wait for the day they invent motion charging remotes ...........
18 Feb 2023 11:51 AM
I had my Glass TV back in September true it isn't used a huge amount but I've never changed the batteries. As for the stream over the same period I've changed once and I don't think that was truly necessary as it was the period of a bug showing a message on screen to change them.