Hi @Clelland
The puck works independently from your Glass. This is a knowen issue with the pucks and has been reported a number of times on the forum:
See: https://helpforum.sky.com/t5/Sky-Stream/QS025-Lip-Sync-Issues/m-p/4607728
The noted resolution (workaround) is to change the settings for audio output to PCM.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
