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Discussion topic: Sky glass is crap

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This message was authored by macg33 This message was authored by: macg33

Re: Sky glass is crap

Imagine being 2 years in and hating every minute.... it's useless! Crashes when you watch something from the start and by the time you are back in it's bloody over! 

This message was authored by Jolly-olly This message was authored by: Jolly-olly

Re: Sky glass is crap

Clown alert

This message was authored by maxismum This message was authored by: maxismum

Re: Sky glass is crap

It is a joke! Especially when you constantly ring them and get told it's teething problems. What, after 3-4 years or however long it's been out? They even told me to come here for answers because they couldn't give me any. I only got it because I wasn't allowed a dish as I moved into a listed building and if I knew how bad it was, for  the extortionate amount of money I pay every month I never would have signed up for it and saved the money. 

This message was authored by Jolly-olly This message was authored by: Jolly-olly

Re: Sky glass is crap

Had no problems in over 2 years with mine 

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Sky glass is crap

Posted by a Superuser, not a Sky employee. Find out more

@maxismum wrote:

It is a joke! Especially when you constantly ring them and get told it's teething problems. What, after 3-4 years or however long it's been out? They even told me to come here for answers because they couldn't give me any. I only got it because I wasn't allowed a dish as I moved into a listed building and if I knew how bad it was, for  the extortionate amount of money I pay every month I never would have signed up for it and saved the money. 


Can you explain what issues you are getting as many users (including myself) don't have any issues. Those issues you are experiencing may have answers .....

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky glass is crap

Posted by a Superuser, not a Sky employee. Find out more

@maxismum wrote:

 

What, after 3-4 years or however long it's been out? 


Fractionally over three years: launch was mid-October 2021.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Jporch316 This message was authored by: Jporch316

Re: Sky glass is crap

Posted by a Superuser, not a Sky employee. Find out more

@maxismum wrote:

It is a joke! Especially when you constantly ring them and get told it's teething problems. What, after 3-4 years or however long it's been out? They even told me to come here for answers because they couldn't give me any. I only got it because I wasn't allowed a dish as I moved into a listed building and if I knew how bad it was, for  the extortionate amount of money I pay every month I never would have signed up for it and saved the money. 


Reading between the lines ! You say you have a listed property. Could it be the construction of said property (massively thick internal walls) are affecting your WiFi signal strength?

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
This message was authored by Gavin+Noble This message was authored by: Gavin+Noble

Re: Sky glass is crap

At the time it was the only option for me in my rented property. As it is the only TV I have I've not had many of the issues some have had with the TV and pucks. Once I connected via ethernet it's been pretty much smooth sailing with it and it meets my needs.

 

If I had an equal choice I would use Q. To me that is the best and most user friendly system Sky has produced. Glass for me is still pretty good. The only time I struggle is if my broadband provider has issues! 

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