Discussion topic: Sunday Night NFL game not in playlist
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Message posted on 28 Oct 2024 10:33 AM
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Sunday Night NFL game not in playlist
The third NFL game, played Monday am, does not appear on my playlist. I think it is the Sunday Night Live game. The game was Cowboys vs 49ers.
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Message posted on 28 Oct 2024 12:41 PM
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Re: Sunday Night NFL game not in playlist
Hi @NFL2
They only become available when the broadcaster makes them available and sometimes there is a delay in this. You can report issues like this to sky's customer relations team on email (viewerR@sky.uk) as we are fellow customers here on the community.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 28 Oct 2024 02:54 PM
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Re: Sunday Night NFL game not in playlist
It has never been an issue in the past year. A few other games have also been missing.
Message posted on 29 Oct 2024 03:48 PM
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Re: Sunday Night NFL game not in playlist
Logged a call as per the email. They gave the same response.
Message posted on 01 Nov 2024 03:48 PM
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Re: Sunday Night NFL game not in playlist
I am having the same issues with Thursday night football. Usually I come home on Friday and watch the full game. The last two weeks there has been nothing on my playlist.
Message posted on 01 Nov 2024 06:31 PM
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Re: Sunday Night NFL game not in playlist
To see last nights (31st Oct) game on the Playlist I had to scroll down to the bottom of the Playlist screen and select Manage All. Selecting Live NFL displayed a longer list of games and the Texans vs Jets was accessible.
Message posted on 04 Nov 2024 10:42 AM
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Re: Sunday Night NFL game not in playlist
None of the suggested fixes have worked. On further inspection the issue extends beyond just NFL.
I can't rewatch ANY Sky Sports programming.
No F1 races, no premier league. Naught.
Joke of a product.
Message posted on 04 Nov 2024 02:30 PM
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Re: Sunday Night NFL game not in playlist
None of Sundays games ( 3rd November) are on my playlist. Will contact Sky again.
Message posted on 12 Nov 2024 04:00 PM
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Re: Sunday Night NFL game not in playlist
All games this week (10th November) have appeared on the Playlist and have been watchable. Sky still maintain it was licencing issues.
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