Sky Max On Demand

[Simon+Beer]

I have Sky Glass and I have the UHD package. I'm trying to watch the series The Enfield Hauntings and it will only let me watch 1 episode. I have my settings set at auto so when I download something it downloads it in either HD or UHD. Can anyone help?? 

[MarkGoldsmith · Accepted solution]

@Simon+Beer If you have Sky Glass, you aren't downloading anything as Sky Glass doesn't have a hard drive to download to everything is streamed over the internet. 

The issue is that on Sky Glass only episode 1 of the show is available. This is evident when you go to the shows's programme page and you can only see 1 epsiode listed. I'd suggest email the Viewer Relations Team about the fact that the other episodes aren't available on the Sky Streaming platform: viewerR@sky.uk

[Simon+Beer]

@MarkGoldsmith thank you so much!!! 😊 

[Exiled-in-HH]

That's interesting there are 3 episodes available for season 1 on Sky's budget service NOWTV!

[MarkGoldsmith]

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@Exiled-in-HH wrote:

That's interesting there are 3 episodes available for season 1 on Sky's budget service NOWTV!

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Yeah i saw that when i did a Google search, hence why i realised the issue is clearly with the availability on the Sky Streaming platform so if one for the Viewer Relations Team to likely engage with the correct team to get the missing episodes added.