Discussion topic: Sky Glass won’t turn on first time

This message was authored by: Frances32 · ‎14 Oct 2024

Hey,

We have had the sky glass now for 2 weeks, and it has never turned on first time, it seems to go into standby and then has to be switched off at the wall and turned on that way. It is really infuriating and we have tried turning off enhanced settings and it still does it.

Any ideas?

Thanks in advance.

This message was authored by: mikealanr · ‎14 Oct 2024

Hi @Frances32

Try going into settings > start up and standby and turn Overnight power saving mode OFF and turn Networked Standby Mode ON.

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

This message was authored by: Frances32 · ‎14 Oct 2024

I will give that a try and report back - thank you.

This message was authored by: Frances32 · ‎14 Oct 2024

That didn't work 😞

This message was authored by: Hobbayne64 · ‎15 Oct 2024

It will be under warrenty, so maybe you are unlucky and have a dodgy set. Call them and report it for a replacement.

Discussion topic: Sky Glass won’t turn on first time

Sky Glass won’t turn on first time

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