@batman1209
Do you have the whole home add on? You need this to watch on more than one device. What is happening when you try and watch on your Glass?
If you have moved home since signing up to Glass, you need to call Sky and update the address with them. You can't update the address on the credit agreement directly only on your account.
You can also use this for other Sky services: https://www.sky.com/moving-home
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
