Sky Glass & Sky Stream Playlist issues 01/02/2024

[Chafin]

Mine isn't 

[Fothergill1]

@Chafin Try rebooting your Glass/puck as this might bring it back.  If not it is a waiting game unfortunately.

[Lin-ton]

My daughter spends ages going through a TV listing magazine and adding those she wants to the playlist.  Half of them don't appear when "recorded"  so have to search for them when need to watch, they still say "added" when eventually found.

She didn't access the box for 3 days and when she did the playlist was empty.

I think this is a pile of C*** and it could be as good as Sky Q but cheaper.

[Fothergill1]

@Lin-ton If you have a look at the post above you will see there was a general issue with the playlist yesterday.  Mine was missing for a while but when it came back all my added programmes were back in place.  Hopefully that will also be the case for your daughter 🤞

If not reboot the Glass/Stream by unplugging for a minute and plugging it in again.  It will then take about a minute to reboot.

[Jay1105]

Hi, I have my playlist but when selecting any of them I get "sorry there are currently no programmes of this type a available" is thus part of the same issue? 

[Anders73]

Hi @Jay1105 I don't think so, as the empty playlist issue was resolved last week.

Have you tried rebooting your Glass/Puck to see if that brings your playlist contents back?

[bailey+birdy]

Pay so much for sky most of my playlist movies have disappeared absolutely gutted  will be leaving 

[Fothergill1]

@bailey+birdy They will often reappear if you reboot your Glass TV.  Unplug it for a couple of minutes and after plugging it back it it will take about a minute to reboot.  It might take a while for the programmes to reappear in your playlist.

Good luck 🤞