Sky Glass Power up Issues 19-9-24

[Wkdwilly82]

Since about 4

[AndrewHarrison]

The system has stopped working no TV all night . No support available simply useless.

i was with Virgin for >10 years and they were poor but this is the worst I have ever had . 

Will be asking for them to come and remove all the cable they have put in, refund my money and take this rubbish away.

massive miss selling .

[Super+Anthony]

Rather poor to be honest and yet another issue. Wonder if we will be getting a refund for lack of service?

[Popsetuk10]

Sky glass not working sky need to get it fixed now asap

[mikealanr]

Any one else able to confirm a power cycle is now restoring service?

MikeAlanR

[Bower84]

Sky puck is just flashing white light, tv goes black then turns on with sky loading screen then goes back to black. What is going on with this issue! **bleep** hurry up amd fix the problem 😒 tried to uplaod a video but won't let me. This is just pure **bleep**!!!

[bluem00n1957]

same not been on since dinner time 😱😠

[Anders73]

@mikealanr 

Nope, mine is still dead with no response after unplugging and powering back on 

[mikealanr]

Hi @AndrewHarrison 

This is a known outage: https://www.sky.com/help/servicestatus/streamingtv

See: https://helpforum.sky.com/t5/Sky-Glass-Live/Sky-Glass-Power-up-Issues-19-9-24/td-p/4755170

MikeAlanR

[CaspaG]

Probably a troll

[Wendyo73]

On puck? If that's what you mean it's either off or white. TV has annoying message, 'no signal'! No bloody signal- up you sky! How's that for a signal!!!!

[Robert1366]

It's back on😊

[mikealanr]

Hi @Popsetuk10 

This is a known outage: https://www.sky.com/help/servicestatus/streamingtv

See: https://helpforum.sky.com/t5/Sky-Glass-Live/Sky-Glass-Power-up-Issues-19-9-24/td-p/4755170

MikeAlanR

[Cc32]

Reboot worked.. super forum, great updates 😁

[Robert1366]

It's. Now back on