22 Sep 2024 04:35 PM
Thanks Peter...didn't work
22 Sep 2024 04:37 PM
Not working....still
22 Sep 2024 04:37 PM
This is soo g the same thing to me 😞 giving error message 😭
22 Sep 2024 04:38 PM
You're now connected...set up remote and then activation code and not able to input ...fabulous!
22 Sep 2024 04:46 PM
@lettice left it unplugged longer, still bringing me back to the pin page
22 Sep 2024 04:47 PM
I have tried this and still no joy u fortunately
22 Sep 2024 04:59 PM
I am also having the same issues. I can not go pass Incorrect Pin.
I have done reset pin, my last four digits of my number, debit card and so on and nothing
22 Sep 2024 05:04 PM
The sky app says my service is working again but the reset still doesn't work and the screen is still dead. The pucks work ok. I've been on hold to sky for over two hours and no luck speaking to anyone so don't know what to do
22 Sep 2024 05:05 PM
All green saying fixed but still sitting on updating software then fails goes back to reboot gone through process again still not working!
22 Sep 2024 05:11 PM
Posted by a Superuser, not a Sky employee. Find out more
@Chloe240 wrote:@lettice left it unplugged longer, still bringing me back to the pin page
When you see the pin page, ignore that page ( do not enter pin) and then do a restart of the puck.
It should then bypass it the next time.
Try it a few times if so.
22 Sep 2024 05:11 PM
I had no sky services for 3 days!!! YES no TV for 3 days and SKY have disgusted me with just £5 compensation off my next bill,shame on you SKY!!
22 Sep 2024 05:12 PM
Did you turn off by the power then press reset button keep pressing reset whilst you switch the power back on?
22 Sep 2024 05:13 PM
Got to the pin stage once ...and didn't k ow about 'that' can't progress to the stage at the mo....
22 Sep 2024 05:16 PM
Did you turn off by the power then press reset button keep pressing reset whilst you switch the power back on?
This worked for me?
22 Sep 2024 05:17 PM
Hey 👋
I already had my sky stream puck set up when I first got it and now I'm having issues.
I can not get pass Incorrect PIN!
I have reset my pin 20times and it's still saying incorrect pin