Sky Glass Power up Issues 19-9-24

[Lisa219]

Same issue here. Sky glass just not turning on. Have no red light. 

[Mike239]

Same thing has just happened to me. I've tried rebooting it and after the software updates I just get a black screen. 

[Zarin+v]

My sky tv will not come on 

[Ahmedbilal]

Hi i just reboot my sky glass it shows me downloading software and installed it but after doing it just showed my sky logo and went off . 

[Twayley]

Thinking to move to Virgin. They don't leave tpy for 4days 

 Whilst paying so much 

[mikealanr]

Hi @Ahmedbilal 

Known outage: https://www.sky.com/help/servicestatus/streamingtv

See this thread: https://helpforum.sky.com/t5/Sky-Glass-Live/Sky-Glass-Power-up-Issues-19-9-24/td-p/4755170

MikeAlanR

[JRD5]

Like other SKY TV GLASS users 

Absolutly usless TV when the sevice goes down -compensation? 

[Twayley]

Exactly.  Redic 

[CaspaG]

Lol, the outage is already on the news. Good job Sky.

[twe69]

After doing this my puck just reboots constantly with the Sky logo appearing then a blank screen and loops. 

Is there anything else I can do or does it require to be replaced? The puck is 2 weeks old as I only just signed up to Sky again.

[STEVEWOLF187]

Anyone else pick not working all evening ?

[Fran911]

This is so inconvenient are sky going to be paying compensation

[Twayley]

They left me for 4days no TV no WiFi 

 Whilst I'm.a single parent with 3 children . No compensation . Kids couldn't do homework on laptop nothing . 

[mikealanr]

@twe69 

Known outage: https://www.sky.com/help/servicestatus/streamingtv

See this thread: https://helpforum.sky.com/t5/Sky-Glass-Live/Sky-Glass-Power-up-Issues-19-9-24/td-p/4755170

MikeAlanR

[Joanie79]

• Ive the Same issue as everyone else this evening. Don't understand how an issue with sky can shut down the whole tv. I no longer have sky streaming and use the TV with my fire stick but cannot use it at all atm.