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Discussion topic: Sky Glass Power up Issues 19-9-24
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Message posted on 19 Sep 2024 09:01 PM
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Re: Sky Glass tv flashing ted LED
Hi @DavidPet
Known outage: https://www.sky.com/help/servicestatus/streamingtv
See this thread: https://helpforum.sky.com/t5/Sky-Glass-Live/Sky-Glass-Power-up-Issues-19-9-24/td-p/4755170
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 19 Sep 2024 09:02 PM
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Re: Sky Glass Power up Issues 19-9-24
@CaspaG wrote:I would sort of understand if I couldn't watch sky tv as it's useless anyways besides sky sports. But to not even let me turn it on to connect a different source so I can watch or play video games.
I mean. You know?
like what is this?
I'm sure there's all sorts of tech people behind the scenes pulling wires and turning things on / off while sweating a lot!
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
Message posted on 19 Sep 2024 09:02 PM
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Black screen
Came home from work to find my sky glass stuck on a black screen and the red light blinking slowly did a hard reset and it comes up with the software update screen goes to 100% completes the update then goes back to black screen then the sky logo shows up in white then goes back to black and the red light slowly blinks agen any help is appreciated
Message posted on 19 Sep 2024 09:03 PM
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Re: Sky glass tv won’t turn on just flashing red light
Mines same its been like it for about 3 hours now since area had a power cut.
Message posted on 19 Sep 2024 09:03 PM
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Re: Sky Puck & Sky Glass Power up issues 19-9-24
Downstairs puck fine upstairs not working at all
Message posted on 19 Sep 2024 09:03 PM
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Re: Sky Glass Power up Issues 19-9-24
@Jporch316 wrote:
@CaspaG wrote:I would sort of understand if I couldn't watch sky tv as it's useless anyways besides sky sports. But to not even let me turn it on to connect a different source so I can watch or play video games.
I mean. You know?
like what is this?
I'm sure there's all sorts of tech people behind the scenes pulling wires and turning things on / off while sweating a lot!
sweating and swearing
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Message posted on 19 Sep 2024 09:03 PM
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Re: Sky stream not working
That is Sky taking the mick....basically.
I tried calling them as well as I noticed the Channel 5 app crushing and thought it was one of the typical glitches. I tried to reset the box as I have done several times before and it did not work. Not happy!!
Message posted on 19 Sep 2024 09:04 PM
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Re: Sky Glass Power up Issues 19-9-24
Same here in Carterton. TV wont turn on 😞
Message posted on 19 Sep 2024 09:05 PM
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Re: Sky Glass Power up Issues 19-9-24
Same her -Burnley, Lancashire
Message posted on 19 Sep 2024 09:05 PM
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Re: Sky Glass Power up Issues 19-9-24
So I wouldn't advice anyone to unplug their tv, as I'm guessing when you unplug it or switch off that at the main and then plug in - it automatically connects to internet and starts downloading the update which is faulty.
Message posted on 19 Sep 2024 09:05 PM
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Re: Sky Glass Power up Issues 19-9-24
Same torquay devon
Message posted on 19 Sep 2024 09:06 PM
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Re: Sky Glass Power up Issues 19-9-24
All i can say is thank god iv got a chipped.firestick to watch in my bedroom since sky glass has decided to shut down its the fact the telly wont even turn on lol 😂😂😂
Message posted on 19 Sep 2024 09:06 PM
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Re: Sky glass tv won’t turn on just flashing red light
I.ll try that
Message posted on 19 Sep 2024 09:06 PM
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Re: Sky Glass Power up Issues 19-9-24
I has a 2.5hr power cut. Getting same issue of blinking red light. Follow Sky advice to turn off, hold button lower right, turn on. Saus updating. Goes blank. Blinking red light. Done that 3 times so fat tonight. Nothing.
Message posted on 19 Sep 2024 09:06 PM
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Re: Black screen
Hi there,
My TV has been like that too since this afternoon. It was working fine this morning, but now it has been four hours and still no TV. Can't connect to anything. I thought at first it might be the power supply, but that was fine when I plugged other gadgets in. There are no known power cuts that I know of, but yeah it's the same for me. Sky knows about it though, and I thnk it is global.
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