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This discussion topic is read only This discussion topic has been answered Discussion topic: Sky Glass Power up Issues 19-9-24

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This message was authored by: mikealanr

Re: Sky Glass tv flashing ted LED

Posted by a Superuser, not a Sky employee. Find out more

Hi @DavidPet 

 

Known outage: https://www.sky.com/help/servicestatus/streamingtv

 

See this thread: https://helpforum.sky.com/t5/Sky-Glass-Live/Sky-Glass-Power-up-Issues-19-9-24/td-p/4755170

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
This message was authored by: Jporch316

Re: Sky Glass Power up Issues 19-9-24

Posted by a Superuser, not a Sky employee. Find out more

@CaspaG wrote:

I would sort of understand if I couldn't watch sky tv as it's useless anyways besides sky sports. But to not even let me turn it on to connect a different source so I can watch or play video games.

 

I mean. You know?

like what is this? 


I'm sure there's all sorts of tech people behind the scenes pulling wires and turning things on / off while sweating a lot! 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
This message was authored by: Billysyme29

Black screen

Came home from work to find my sky glass stuck on a black screen and the red light blinking slowly did a hard reset and it comes up with the software update screen goes to 100% completes the update then goes back to black screen then the sky logo shows up in white then goes back to black and the red light slowly blinks agen any help is appreciated 

This message was authored by: Marie64

Re: Sky glass tv won’t turn on just flashing red light

Mines same its been like it for about 3 hours now since area had a power cut.

This message was authored by: Anonymous

Re: Sky Puck & Sky Glass Power up issues 19-9-24

Downstairs puck fine upstairs not working at all

This message was authored by: MarkGoldsmith

Re: Sky Glass Power up Issues 19-9-24

Posted by a Superuser, not a Sky employee. Find out more

@Jporch316 wrote:

@CaspaG wrote:

I would sort of understand if I couldn't watch sky tv as it's useless anyways besides sky sports. But to not even let me turn it on to connect a different source so I can watch or play video games.

 

I mean. You know?

like what is this? 


I'm sure there's all sorts of tech people behind the scenes pulling wires and turning things on / off while sweating a lot! 


sweating and swearing 

Sky Stream and Sky Broadband customer

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This message was authored by: Ffiun

Re: Sky stream not working

That is Sky taking the mick....basically.

I tried calling them as well as I noticed the Channel 5 app crushing and thought it was one of the typical glitches. I tried to reset the box as I have done several times before and it did not work. Not happy!!

This message was authored by: Micksmurphy

Re: Sky Glass Power up Issues 19-9-24

Same here in Carterton. TV wont turn on 😞

This message was authored by: E5EVT

Re: Sky Glass Power up Issues 19-9-24

Same her -Burnley, Lancashire 

This message was authored by: CaspaG

Re: Sky Glass Power up Issues 19-9-24

So I wouldn't advice anyone to unplug their tv, as I'm guessing when you unplug it or switch off that at the main and then plug in - it automatically connects to internet and starts downloading the update which is faulty.

This message was authored by: Mildren22

Re: Sky Glass Power up Issues 19-9-24

Same torquay devon 

This message was authored by: Mhairiwhyte

Re: Sky Glass Power up Issues 19-9-24

All i can say is thank god iv got a chipped.firestick to watch in my bedroom since sky glass has decided to shut down  its the fact the telly wont even turn on lol 😂😂😂

This message was authored by: Marie64

Re: Sky glass tv won’t turn on just flashing red light

I.ll try that 

This message was authored by: Saintdave58

Re: Sky Glass Power up Issues 19-9-24

I has a 2.5hr power cut. Getting same issue of blinking red light. Follow Sky advice to turn off, hold button lower right, turn on. Saus updating. Goes blank. Blinking red light. Done that 3 times so fat tonight. Nothing.

This message was authored by: LouThom86

Re: Black screen

Hi there, 

 

My TV has been like that too since this afternoon. It was working fine this morning, but now it has been four hours and still no TV. Can't connect to anything. I thought at first it might be the power supply, but that was fine when I plugged other gadgets in. There are no known power cuts that I know of, but yeah it's the same for me. Sky knows about it though, and I thnk it is global. 

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