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Discussion topic: Sky Glass Power up Issues 19-9-24

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This message was authored by SaraJ76 This message was authored by: SaraJ76

Re: Sky Glass Power up Issues 19-9-24

Anybodys fixed yet as mine just flashing? Hard re set didn't work 

This message was authored by Anders73 This message was authored by: Anders73

Re: Sky Glass Power up Issues 19-9-24

The usual utter Sky Glass **bleep** show.

I feel incredibly sorry for anyone who's just bought one, mine is literally 2 years old and we're going to have a ceremonial burning of it in the back garden as it's the worst piece of tech since the Sinclair C5.

SKY - hang your heads in shame 

Sky stream #1 - Sony OLED & soundbar
Sky stream #2 - Sony OLED
This message was authored by Aly6 This message was authored by: Aly6

Re: Sky Glass Power up Issues 19-9-24

I only received my sky glass to yesterday worked fine got home from work tonight and I can't get it on done the reset thing only for it to cut out again 

This message was authored by Clo94 This message was authored by: Clo94

Re: Sky Glass Power up Issues 19-9-24

I'm in ireland another comment said they were in Italy so it's a big outage 

This message was authored by Marymoo1 This message was authored by: Marymoo1

Re: Sky glass tv won’t turn on red light just keeps flashing

Yes. Not sure when it will be sorted 

This message was authored by CliveB1 This message was authored by: CliveB1

Re: Sky Puck & Sky Glass Power up issues 19-9-24

Been home for work for over 3 hours now, with nothing and the only thing sky tell us is there's a outage problem and we're work to fix it...... How about you tell us how long it will be off, as at the moment sky are getting paid and not providing service or answer.

This message was authored by dty1313 This message was authored by: dty1313

Sky glass stopped working no red light , tried recovery mode and it updated itself and not come on s

Used recovery mode to switch it on , it only updated itself and then said it was restarting but nothing.  I've even unplugged and plugged back in , ive put new fuse in it and nothing.  I've checked the power cable all working . 

This message was authored by Lindy68 This message was authored by: Lindy68

Re: Sky Puck & Sky Glass Power up issues 19-9-24

In Greenside Ryton Tyne and Wear. Having the same problem. Sky streaming froze, I rebooted the puk 5 times and still it keeps flashing white but it doesn't connect.

 

I'm wondering if Sky will reimburse us for the loss of TV?

This message was authored by Sadcustomer99 This message was authored by: Sadcustomer99

Re: Sky Glass Power up Issues 19-9-24

Me too! . I think it's a waiting game .

This message was authored by Debbie92 This message was authored by: Debbie92

Re: Sky Glass Power up Issues 19-9-24

Same no red light and sky glass tv won't turn on. Biggest regret getting this as it's a con to pay £800 or a tv and stuck in contract with em. Tv is cheaper in currys **bleep**. 

This message was authored by TIMruf1 This message was authored by: TIMruf1

Re: Sky glass

I would say it don't matter if it's minutes hours or days. You should get something as a gesture of good will regardless. 

This message was authored by Davina3 This message was authored by: Davina3

My sky glass tv is not turning on

Sky glass is not turning on

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky glass to not powering on. Tried reset not working. Sky on phone 50min hold time. Anyone kn

Posted by a Superuser, not a Sky employee. Find out more

@Hew77 wrote:

Can you report to sky without calling them if so how 


What's the reason of wanting to report it?

 

they are clearly already aware of the issue

Sky Stream and Sky Broadband customer

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Please mark a response as an ANSWER if it has solved your query/issue


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This message was authored by Marymoo1 This message was authored by: Marymoo1

Re: Sky glass

I agree with you on that one! Not happy at all. 

This message was authored by havgill This message was authored by: havgill

Sky Glass Wont Turn On

Sky Glass TV wont turn on. The standby light is on but going from solid to slow dim and the. Solid again.

 

I've changed the batteries on the remote, tried another plug socket, tried a reset but even after its done its recovery it goes back to solid/slow light and still won't turn on. Tv is 11 months old. 

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