Size of my tv

[Del996]

Hi. 

My tv was delivered yesterday , but after setting it up we realise it's far too big for our property .

I need the smaller option "43inch " not 55 

I also don't need the broadband connection 

[TimmyBGood]

@Del996 

You'll have to move fast to contact Sky and cancel both the television purchase and the broadband subscription within the 'cooling off' periods.

You cannot 'swap' the TV: it's a cancellation and re-order (with another credit check if applicable)

[GD1]

@Del996  I'm afraid you'll need to call Sky to cancel both and order the New size, this will involve another credit check.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

[Jporch316]

Give it a chance maybe .... you soon get used to the size 

alsonthe tv is not much use without an internet connection .... 

[peter-marlow+1966]

Sky glass  tv need to be connected  to  the Internet  to watch the channels ,and a sky subscription  to use it. you can connect an aerial to it but if you  just want freeview  then you  are better  buying  another  smart tv instead of  a glass  tv

[peter-marlow+1966]

And if you  have sky q  account  with that is cancelled  as soon as  activate  the sky glass  tv  and after  30days you will  have to send the q box, boxes back to sky unless you  cancel  the tv, you  can't  have both at the same address