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Discussion topic: Selling / gifting sky glass tv

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This message was authored by Abbafan1972 This message was authored by: Abbafan1972

Selling / gifting sky glass tv

How can you remove Sky Glass from your account? I won the TV in a competition and had sky stream for free. We are keeping the sky stream service. We just don't want the TV as we prefer our Samsung tv. 

we have already asked Sky and they said when the tv is switched on at someone else's it will detect that it's not our Sky account.  The agent didn't seem that sure and I keep on reading different answers to this question. I have also read not to factory reset the tv or it will get bricked. 

The bitton line is I don't want the tv any more. We have tried the terrestrial channels and I don't think that option is good enough to give the tv to my Mom & Dad, as they don't have Sky and won't pay for a subscription either. 

help please! The tv to me is just an overpriced paperweight lol. 

thanks. 


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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Selling / gifting sky glass tv

Posted by a Superuser, not a Sky employee. Find out more

Hi @Abbafan1972 

 

As @SKY1992bf says you need to factory reset the TV. Then whoever you sell it too needs to get a subscription or add it to an existing subscription as per the article from sky here:

 

https://www.sky.com/help/articles/buying-sky-glass-second-hand

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

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