Discussion topic: Selling / gifting sky glass tv
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27 Jan 2024 07:53 PM
How can you remove Sky Glass from your account? I won the TV in a competition and had sky stream for free. We are keeping the sky stream service. We just don't want the TV as we prefer our Samsung tv.
we have already asked Sky and they said when the tv is switched on at someone else's it will detect that it's not our Sky account. The agent didn't seem that sure and I keep on reading different answers to this question. I have also read not to factory reset the tv or it will get bricked.
The bitton line is I don't want the tv any more. We have tried the terrestrial channels and I don't think that option is good enough to give the tv to my Mom & Dad, as they don't have Sky and won't pay for a subscription either.
help please! The tv to me is just an overpriced paperweight lol.
thanks.
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27 Jan 2024 08:39 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Abbafan1972
As @SKY1992bf says you need to factory reset the TV. Then whoever you sell it too needs to get a subscription or add it to an existing subscription as per the article from sky here:
https://www.sky.com/help/articles/buying-sky-glass-second-hand
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.