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This discussion topic has been answered Discussion topic: Pre-existing Sky Sports customer

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This message was authored by: hollyhock

Pre-existing Sky Sports customer

Hi. I am a pre-existing Sky sports customer but have just purchased the sky glass plus netflix etc. How do I add my existing sky sports package to my new TV when it's delivered?

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This message was authored by: SKY1992bf Answer

Re: Pre-existing Sky Sports customer

Posted by a Superuser, not a Sky employee. Find out more

@hollyhock  When you order glass you have to choose a subscription package at the same time 

 

as your existing subscription will be cancelled 

 

once the tv is activated the channels within your subscription will automatically be available via the epg


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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: SKY1992bf Answer

Re: Pre-existing Sky Sports customer

Posted by a Superuser, not a Sky employee. Find out more

@hollyhock  When you order glass you have to choose a subscription package at the same time 

 

as your existing subscription will be cancelled 

 

once the tv is activated the channels within your subscription will automatically be available via the epg


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

Did this answer not help you?

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