This discussion topic has been answered Discussion topic: Need new power cable
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Message posted on 25 Jun 2024 04:24 PM
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Hi I require a new power cable to supply power to my sky glass. Sky protect are unable to do this and have given me this procedure to follow in order to receive a new power cable.
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Message posted on 25 Jun 2024 04:33 PM - last edited: 25 Jun 2024 05:16 PM
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The Glass power lead is a standard IEC C7 'figure-8' which is widely and cheaply available online in a variety of lengths and even different colours. If you really want a Sky branded cable (which isn't anything special) then there are usually dozens on eBay for a few pounds each.
Posting to this forum won't get one from Sky, and I suspect you may be waiting rather a long time for delivery even if you phone them.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on 25 Jun 2024 04:32 PM
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Re: Need new power cable
Any mains cable with the figure 8 connector will suffice.
Sky Ultimate and whole home, Diamond VIP User
BT Hybrid FTTC, BT Smart Hub 2 + 1 disc
Message posted on 25 Jun 2024 04:33 PM - last edited: 25 Jun 2024 05:16 PM
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The Glass power lead is a standard IEC C7 'figure-8' which is widely and cheaply available online in a variety of lengths and even different colours. If you really want a Sky branded cable (which isn't anything special) then there are usually dozens on eBay for a few pounds each.
Posting to this forum won't get one from Sky, and I suspect you may be waiting rather a long time for delivery even if you phone them.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 25 Jun 2024 05:12 PM
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Re: Need new power cable
@TimmyBGood Thank you I did wonder if those other alternatives would work and yes I've been round the houses with sky protect and can't get to speak to someone from sky about the issue but you have indeed worn your cape today superhero thanks again.
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